So, Citi fucking sucks. They need to be sued. Class action anyone?
Situation:
I owed Citi some money. It’s me, it happens…. Anyways, I paid them what they wanted and they shut up, so all was well. Or not… Now, over a year later I get a letter from the collections agency saying Citi wants money. So wtf?! I call them, and they tell me that Citi sold them the account to collect it. No problem, not their fault. So I call Citi to piss and moan because they are fucking retarded. Now, here’s where things get really fucked up, and why Citi needs to be sued.
THEY HAVE NO RECORD OF MY ACCOUNT PERIOD! WTF?!?!?!?!
There’s obviously a serious problem some where. They are required to keep records for 7 years (federal law). Now, the situation gets worse.
EVERY TIME I CALL THEY “LOSE” MORE INFO ABOUT ME! WTF?!?!?!
First time I called, they pulled up my account info, told me it was sold to said collections agency.
Second time I called, they couldn’t pull up my account, just could tell me it was sold to said collections agency.
Third time I called, THERE’S NO FUCKING RECORD OF ME EVER HAVING AN ACCOUNT!
Problem: I paid them, and per WellsFargo, Citi got the check and cashed it. So that’s not the issue.
Now I’m between a rock and a hard place. Thankfully, I have the records from paying them. Now I just have to figure out what to do and who to rip a new one…
FUCK CITI, DON’T EVER BANK WITH THEM!!!
Yeah CITI sucks.